We monitor and validate,

• Monthly loan interest deductions of EMI as per RBI norms and as per bank loan sanction policy,
• Monthly deductions of Interest as per Repo Rate and Reverse Repo Rate of RBI,
• Yearly deductions, Half yearly deductions, monthly deductions apart from interest in bank Saving Account/Loan Account/Current Account/Overdraft Account/RD Account
• Legal Fee, Processing Fee, Insurance Charges, Technical Charges and other charges levied confirmation,
• Penalty percentage and cheque bounce charges for unpaid EMI,
• Does paid Insurance charges is for full tenure of loan,
• Loan pre closer charges and other hidden charges calculations,
• Apparel charges (eg:Gold loan),
• Customer death loan waiver procedures,
• NPA progress and status and procedure,
• SARFAESI Act or Sale procedures and process,
• OTS producers,
• Saving Deposit - interest calculator: CD and FD (monthly or Quarterly interest details),
• Income tax statement calculator,
• NRI customer doubts,
• CIBIL Score Issues relating to loan account,